Customer Policy
TheBuyStreet
At TheBuyStreet, customer satisfaction is our top priority. We are committed to providing quality products, transparent policies, and a smooth shopping experience. Please review our customer policies carefully before making a purchase.
1. Product Information & Availability
We strive to display accurate product descriptions, images, sizes, and colors. However, slight variations may occur due to lighting, photography, or screen settings.
All products are subject to availability, and TheBuyStreet reserves the right to limit quantities or discontinue items without prior notice.
2. Pricing & Payments
All prices are listed in INR.
Prices may change without prior notice.
Secure online payments are accepted through trusted payment gateways.
TheBuyStreet does not store or share your payment details.
3. Shipping & Delivery
Orders are processed within 1–3 business days after confirmation.
Delivery timelines depend on your location and courier partner.
Any delays caused by logistics, weather, or unforeseen circumstances will be communicated to you.
4. Return, Exchange & Refund Policy
Returns or exchanges are accepted only for damaged, defective, or incorrect products.
Requests must be raised within 48 hours of delivery along with clear images or videos.
Products must be unused, unwashed, and returned in original packaging.
Approved refunds will be processed within 7–10 business days to the original payment method.
Note: Certain items such as innerwear, nightwear, or discounted products may be non-returnable.
5. Order Cancellation
Orders can be canceled only before dispatch.
Once shipped, cancellations are not allowed.
TheBuyStreet reserves the right to cancel orders due to stock unavailability, payment issues, or suspected fraudulent activity.
6. Customer Responsibilities
Customers are requested to:
Provide accurate shipping and contact information.
Carefully review product details before placing an order.
Ensure availability to receive the order at the provided delivery address.
7. Privacy & Data Protection
Your privacy is important to us. All personal information shared with TheBuyStreet is kept secure and used solely for order processing and customer support. We do not sell or misuse customer data.
8. Intellectual Property
All website content, images, logos, and designs belong to TheBuyStreet and may not be copied or used without written permission.
9. Policy Updates
TheBuyStreet reserves the right to update or modify these policies at any time. Changes will take effect immediately once posted on the website.
10. Contact Us
For any questions, support, or concerns, feel free to contact us:
Email: thebuystreet97@gmail.com
Phone: 93285 88073
Working Hours: Monday – Saturday, 10:00 AM – 6:00 PM